Your keys. Your crypto. One wallet.
Sezvo gives you a self-custodial wallet built right into your account — nine networks, from Bitcoin to TRON, with send, receive, and the ability to move between your bank balance and crypto in a few taps. You hold the keys; we hold none of them.
- 9Networks supported
- 0Keys held by us
- 2FAOn every send
- 24/7In-app support
A real on-chain wallet inside the app you already use for everyday banking.
The Sezvo crypto wallet is not a custodial trading desk dressed up as ownership. It is a genuine self-custodial wallet that lives inside your Sezvo app, sitting alongside your multi-currency current account, your cards, and your savings vaults. When you create your wallet, a recovery phrase is generated on your device. That phrase, and the private keys derived from it, are what control your funds on-chain.
Because the keys are yours, your crypto is not part of the Sezvo balance sheet and is never lent, rehypothecated, or pooled with other customers' assets. What sits on-chain is yours and yours alone. We provide the interface, the network connectivity, the price data, and the security tooling around it — but we cannot move your crypto for you, freeze it, or recover it if you lose your phrase.
The wallet supports the everyday things you would expect:
- • Receive — generate an address or QR code for any supported network and share it to receive funds.
- • Send — pay any valid address on a supported network, with a clear fee preview before you confirm.
- • Buy & sell — move value between your Sezvo fiat balance and crypto, so your everyday money and your on-chain money live in one place.
- • Track — see live balances and recent activity per network and per asset.
EVM chains, Bitcoin, and TRON — covered from a single recovery phrase.
Most wallets ask you to juggle a different app for every chain. Sezvo derives addresses for nine networks from one recovery phrase, so you manage everything in one place. The supported networks are:
- • Ethereum — the original smart-contract network and home to most stablecoins and tokens.
- • Arbitrum — an Ethereum layer-2 with far lower fees and fast confirmations.
- • Polygon — low-cost transfers and a wide range of tokens and stablecoins.
- • BNB Chain — high throughput and low fees for tokens and stablecoins.
- • Optimism — an Ethereum layer-2 optimised for cheap, quick transactions.
- • Base — a popular layer-2 with low fees and growing stablecoin support.
- • Avalanche — a fast network with sub-second finality on its C-Chain.
- • Bitcoin — the original chain, for holding and sending BTC.
- • TRON — widely used for low-cost stablecoin transfers, especially USDT.
The six EVM-compatible networks (Ethereum, Arbitrum, Polygon, BNB Chain, Optimism, Base, and Avalanche) share the same address format, so the same public address works across them — but a transaction always settles on the specific network you choose. Bitcoin and TRON use their own address formats and their own fee models. The app keeps these distinct so you never have to guess which network a given balance lives on.
Move between your Sezvo balance and crypto without leaving the app.
Buying crypto with Sezvo means converting value from your fiat balance — held in one of the 28 currencies your current account supports — into the crypto asset and network you choose. Selling is the reverse: you convert a crypto holding back into your Sezvo balance, where it lands as ordinary spendable money you can send, save, or spend on your card.
Each quote shows you the amount you will receive, the price used, and any spread or fee, before you confirm. Crypto prices move continuously, so a quote is valid for a short window; if it lapses, the app refreshes it so you always confirm against a live figure rather than a stale one. Nothing is executed until you explicitly approve it.
Because the destination of a purchase is your own self-custodial wallet, a buy is genuinely yours the moment it settles on-chain — it is not an IOU held by Sezvo. That also means on-chain transactions are final. If you send to the wrong address or the wrong network, the funds cannot be clawed back, so the app asks you to check the address and network carefully before every send.
Owning crypto means owning the responsibility that comes with it.
Self-custody is the heart of how the Sezvo wallet works, and it is worth being honest about what it means. A recovery phrase — also called a seed phrase — is a list of words generated when your wallet is created. From it, every private key and address in your wallet is mathematically derived. Whoever holds the phrase controls the funds. There is no "forgot password" for a blockchain.
When you set up your wallet, you will be prompted to write the phrase down and store it offline, somewhere only you can reach. We strongly recommend against storing it in a screenshot, a cloud note, an email to yourself, or a password manager that syncs across devices, because anywhere your phrase can be copied is somewhere your crypto can be stolen. A metal backup plate or paper kept in a safe place is far harder to compromise.
The implications of self-custody are straightforward:
- • Sezvo cannot recover your phrase. We never see it and we do not store it. If you lose it and lose access to your device, the funds are gone.
- • Sezvo cannot reverse a transaction. Once a send is confirmed on-chain, it is final.
- • Nobody can freeze your crypto for you. The flip side of true ownership is total responsibility.
If self-custody sounds daunting, that is reasonable — it is a meaningful responsibility. Take it slowly, start with a small amount while you learn, and make sure your backup is secure before you hold anything you would be upset to lose.
Layers of protection around a wallet whose keys only you hold.
Self-custody puts the keys in your hands, but Sezvo still builds meaningful protection around the app itself. Every outbound send is protected by two-factor authentication (2FA), so confirming a transaction requires a second factor in addition to being signed in. Money actions in the app — including crypto sends — are also gated behind your payment PIN, a separate code you set that stands between a tapped button and a confirmed action.
The recovery phrase is generated and held on your device, not on our servers. Sensitive flows ask you to re-authenticate, and the app warns you before irreversible steps such as revealing your phrase or sending to a new address. We will never ask you for your recovery phrase — not by email, not in chat, not over the phone. Anyone who does is trying to steal from you.
- • 2FA on sends — a second factor is required to authorise an outbound transaction.
- • Payment PIN — money actions are confirmed with a PIN you set and only you know.
- • Device-held keys — your phrase and keys are generated on your device, never on ours.
- • Clear warnings — the app flags first-time addresses and irreversible steps before you proceed.
Native coins and major tokens across every network you use.
On each network you can hold and transact its native asset — BTC on Bitcoin, ETH on Ethereum and the EVM layer-2s, BNB on BNB Chain, AVAX on Avalanche, TRX on TRON — alongside major tokens and widely used stablecoins available on that chain. Stablecoins such as USDT and USDC are commonly transferred on networks like TRON, Polygon, and Arbitrum precisely because the fees are low and confirmations are quick.
The set of supported assets can change over time as networks and markets evolve, so the definitive, current list always lives in the app. A token only appears once it is supported on a particular network; the same ticker on a different chain is a different on-chain asset, and sending it to the wrong network will not deliver it. The app keeps assets organised by network so you can always see exactly where a balance sits.
Every blockchain charges to process a transaction — here is how that works.
When you send crypto, the network — not Sezvo — charges a fee to process and confirm your transaction. On EVM networks this is called gas, and it is paid in that network's native asset: you need a little ETH to send on Ethereum, a little BNB on BNB Chain, a little AVAX on Avalanche, and so on. On Bitcoin you pay a miner fee in BTC, and on TRON fees are paid in TRX (often via bandwidth and energy).
Fees are dynamic. They rise when a network is busy and fall when it is quiet, which is why a transfer that costs very little one hour can cost more the next. The layer-2 networks — Arbitrum, Optimism, Base — and chains like Polygon and TRON are generally far cheaper than Ethereum mainnet for the same kind of transfer, which is one reason stablecoins move so often on them.
The app shows you an estimated network fee before you confirm any send, and reminds you to keep a small amount of the native asset on hand to cover it. A common beginner surprise is having a stablecoin balance but no native asset to pay the fee — without that, the send cannot go through.
Crypto is unregulated, volatile, and not deposit-protected. Please read this.
Crypto can be rewarding, but it carries real risks that are very different from your everyday Sezvo account. Please understand them before you begin.
- • Unregulated. Crypto assets are largely unregulated. The consumer protections that apply to regulated e-money and banking services generally do not apply to crypto.
- • Volatile. Prices can move sharply and without warning. The value of your holdings can fall as fast as it rises, and you could lose some or all of the money you put in.
- • Not deposit-protected. Crypto held in your self-custodial wallet is not covered by any deposit guarantee scheme. The €100,000 protection that applies to eligible deposits with Sezvo does not extend to crypto. Self-custodial crypto is not safeguarded e-money either — it sits on-chain, controlled only by your keys.
- • Irreversible. On-chain transactions cannot be undone. Mistakes — wrong address, wrong network — typically mean permanent loss.
- • You are the last line of defence. If you lose your recovery phrase, no one can restore your funds.
Use crypto responsibly. Only commit money you can genuinely afford to lose, never borrow to invest, and be sceptical of anyone promising guaranteed or outsized returns — that is the signature of a scam. Take time to understand an asset before you buy it, keep your recovery phrase offline and private, and walk away from any "support" agent, giveaway, or message that asks for your phrase or pressures you to send funds urgently. If you are unsure, our 24/7 in-app support team can help you with how the wallet works — but they will never ask for your phrase, and neither will we.
- Nine networks, one phraseEthereum, Arbitrum, Polygon, BNB Chain, Optimism, Base, Avalanche, Bitcoin, and TRON — all from a single recovery phrase.
- Truly self-custodialKeys are generated on your device. Sezvo never holds them, never lends your crypto, and never pools it with anyone else's.
- Send & receivePay any valid address with a clear fee preview, or share an address and QR code to receive on any supported network.
- Buy & sell in-appMove value between your Sezvo fiat balance and crypto, with a live quote and the receive amount shown before you confirm.
- 2FA on every sendOutbound transactions require a second factor, so a signed-in session alone can't move your funds.
- Payment PINCrypto sends and other money actions are gated behind a PIN you set — a deliberate pause before anything is confirmed.
- Live network feesSee an estimated gas or miner fee before you confirm, with reminders to keep a little native asset on hand to cover it.
- Stablecoin-readyHold and move major stablecoins like USDT and USDC on low-fee networks such as TRON, Polygon, and Arbitrum.
- Everything in one appYour crypto sits beside your accounts, cards, savings, and investing — with 24/7 in-app support across 160+ countries.
Common questions.
- Is the Sezvo wallet really self-custodial?
- Yes. Your recovery phrase is generated on your device and the keys derived from it control your funds on-chain. Sezvo does not hold, store, or have access to your keys, and cannot move, freeze, or recover your crypto. We provide the interface and the security tooling around it — but ownership is entirely yours.
- Which networks are supported?
- Nine: Ethereum, Arbitrum, Polygon, BNB Chain, Optimism, Base, and Avalanche (all EVM-compatible), plus Bitcoin and TRON. All are managed from one recovery phrase inside the app.
- What happens if I lose my recovery phrase?
- If you lose your recovery phrase and lose access to your device, your crypto cannot be recovered — by you or by us. There is no password reset for a blockchain. This is why we ask you to write the phrase down and store it offline, somewhere private and secure, before you hold anything of value.
- Will Sezvo ever ask for my recovery phrase?
- Never. Not by email, not in chat, not over the phone. We never see it and never need it. Anyone asking for your recovery phrase is trying to steal your funds — do not share it with anyone, including people claiming to be support.
- How do I buy crypto?
- Choose the asset and network you want, and convert value from your Sezvo fiat balance. You'll see the amount you'll receive, the price, and any fee before you confirm. Once it settles on-chain, the crypto is held in your own self-custodial wallet.
- How do I sell back to my bank balance?
- Sell the crypto holding and it converts back into your Sezvo balance as ordinary spendable money — ready to send, save, or spend on your card. As with buying, you confirm against a live quote that shows the receive amount before anything executes.
- What are network fees and who charges them?
- The blockchain network charges a fee to process each transaction — gas on EVM networks, a miner fee on Bitcoin, and TRX-based fees on TRON. They're paid in that network's native asset and they change with demand. Sezvo shows an estimate before you confirm a send.
- Why do I need a native asset to send a stablecoin?
- Every on-chain transfer needs a small amount of the network's native asset to pay the fee — for example, ETH to send on Ethereum or an EVM layer-2, BNB on BNB Chain, or TRX on TRON. If you hold only a stablecoin and no native asset, the send can't go through. Keep a little native asset on hand to cover fees.
- Can a transaction be reversed if I make a mistake?
- No. On-chain transactions are final. If you send to the wrong address or on the wrong network, the funds typically cannot be recovered. Always double-check the address and the network before confirming — the app prompts you to do exactly this.
- Is my crypto protected like my Sezvo deposits?
- No. Eligible deposits with Sezvo are protected up to €100,000 under the applicable deposit guarantee scheme, but that protection does not extend to crypto. Self-custodial crypto isn't deposit-protected and isn't safeguarded e-money — it sits on-chain, controlled only by your keys. Crypto assets are also unregulated and volatile, and you could lose some or all of your money.
- How is my account secured for crypto?
- Every outbound send requires two-factor authentication, and crypto sends — like other money actions — are gated behind your payment PIN. Your recovery phrase and keys are held on your device, not our servers, and the app warns you before irreversible steps such as revealing your phrase or sending to a new address.
- Who is Sezvo, and is it regulated?
- Sezvo is operated by UAB Aušra Pay, a licensed electronic money institution authorised and supervised in Lithuania by the Bank of Lithuania and passporting across the EEA. That regulation covers our e-money and payment services. The crypto wallet, however, is self-custodial and crypto assets are unregulated — the consumer protections that apply to e-money generally don't apply to crypto.
